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Account & Data Deletion

Instructions on how to permanently delete your LetzBudget account and all associated data in compliance with GDPR Article 17 (Right to Erasure) and Google Play Developer Policies.

1. How to Delete Your Account In-App

You can immediately and permanently delete your account directly from either the Web dashboard or the Mobile application:

  1. Log in to your LetzBudget account on Web or open the Mobile App.
  2. Navigate to Settings.
  3. Scroll down to the Data & Privacy section.
  4. Click or tap Delete my account.
  5. Review the confirmation dialog and confirm the deletion.

2. What Data Is Permanently Deleted

When you trigger account deletion, our servers immediately cascade and permanently remove all data associated with your identity:

  • Account & Authentication: Your user profile, linked WhatsApp/Telegram identifiers, authentication records, and mobile refresh tokens.
  • Financial Records: All transactions (expenses, income, transfers), receipt scans, salary settings, and bank statement import records.
  • Planning & Goals: All category budgets, recurring targets, and savings goals.
  • Preferences & Consents: AI document processing consent records, notification preferences, and currency settings.
  • Active Subscriptions: Any active Stripe recurring subscription is canceled immediately to prevent future billing.
  • Shared Events: If you created or participated in a group event, your personal membership and data are removed while preserving the shared ledger for remaining members.

3. Data Retention & Backup Policy

Data deletion from all live production databases is immediate and irreversible upon confirmation. System-level automated disaster recovery snapshots maintained by Azure are retained for a rolling 30-day window before being permanently expired and overwritten.

4. Manual Deletion Request (Without App Access)

If you have uninstalled the app or cannot log into your account, you can submit a deletion request by sending an email from your registered email address to:

[email protected]

Please include your registered email address and phone number (if linked via WhatsApp/Telegram). Requests sent via email are processed and confirmed within 48 hours.